Insurance
Physical & Electronic Records Management Solutions for the Insurance Industry
Our Physical & Electronic Records & Management services can cover your document storage, & document scanning needs, whether you are in a property, liability, product, vehicle or life Insurance business.
How it Works
Assessment & Packing: We will identify, sort, barcode & pack your files- Collection & Storage: Your documents are securely collected & transported in a safe storage
- Digitizing: You can have all types of files digitized, indexed and archived as per our requirements
- Retrieval: You can simply email or use our web based system to request your documents
- Confidential Destruction: We advise you when obsolete data become due for destruction
Benefits
- Secure: Dedicated Record & Document Management centers with 24/7 security, access control, motion detectors & CCTV to name a few
- Efficient: Cataloguing & barcoding of your files allow us to track the exact locations of all your data in storage & in transit
- Confidential: All information in storage is kept anonymous through our advanced barcoding system, random allocation & separation of knowledge
- Economical: You no longer have to worry about overheads or deploy capital for building or operating your own infrastructure. You pay as you go
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Comprehensive E-Claim Management Solutions
By partnering with Insurance experts, TriaMetis (a provider of software solutions that facilitate the automation of business processes; www.triametis.com) combining cutting edge technology, information management proficiency and an unconventional perspective, our solution is built to substantially reduce your cost & boost the quality of your service.
Innovated & complete claim life cycle
- Online end-to-end electronic approval & claim processing
- Allow the use of proactive approval strategy
- Automatic &/or system assisted approvals
- Automatic claim settlement
- Claim collection, batching, digitization & storage
- Digital claim examination
- Comprehensive analytics engine based on business intelligence
- Abuse & fraud pattern detection
- Barcoded invoicing
- Credit notes generation
Benefits
- Paperless driven claim processing environment
- Faster & accurate decision making
- Real time data collection
- Significant reduction of loss ratio
- Substantial increase in efficiency & processing capacity
- Major drop in operation cost
- Business process supervision
- Customer service enhancement
- Support disaster recovery plan
- Enhanced medical network management
Case Study: Cost & time reduction
Example from one of our successful implementation
| Business Driver |
Initial state |
Current state |
Change |
| Claims per year |
500,000 |
432,000 |
13% reduction |
| Service providers |
6000 |
6000 |
- |
| Claim processing staff |
16 Doctors & 25 processor |
5 doctors & 8 processors |
70% reduction |
| Loss ratio |
112% |
72% |
40% reduction |
| Claim life cycle |
90 days |
20 days |
70 days reduction |
| Outpatient average approval time |
20 min |
5 min |
75% reduction |
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Policy Management
To cope with the insurance industry’s expansion and challenges, our teams tailored a new policy management solution. This innovative solution will support your growth plan while enjoying a blue ocean competitive advantage.
Policy life cycle management
- Undergo proper documentation & collection on the different sales channels
- Digitize the policy to satisfy day to day business requirement
- Validate & review the policy ensuring complete documentation
- Integrate physical & electronic records processes
- Monitor & supervise the workflow
- Secure document storage
Dynamic workflow
- Implement the full process cycle :from selling the policy to its destruction
- Detect abuses among sales channels
- Offer a smooth pricing model
Benefits
- Reduce considerably the operational & logistics costs
- Manage the whole information life cycle
- Comply with regulator & market requirement
- Boost the customer service quality
- Support disaster recovery plan
- Enhance sales approach & management
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Our solutions address the complex, paper intensive & high overhead industry processes using innovative technologies.
